WINNING LOYALTY IS EVERY BIT AS IMPORTANT AS WINNING BUSINESS
My mum used to say treat people as you would want to be treated. Knowing kindness isn't weakness, but strength, knowing vulnerability takes courage, knowing who you are as a human before a boss ...all these things and more will engender loyalty. People are everything.
Take care of your people and the great work, the business growth and the accolades will follow. Have a vision, and don't be afraid to see it through. Or to have FUN. That’s just as important as winning business and loyalty too.